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“When we simplify complex systems, we destroy them”

[Rewilding is] a fundamentally cheerful and workmanlike approach to what can seem insoluble problems. It doesn’t micromanage. It creates room for “ecological processes [which] foster complex and self-organizing ecosystems.” Rewilding puts into practice what every good manager knows: hire the best people you can, provide what they need to thrive, then get out of the way. It’s the opposite of command-and-control.

Worth reading: “We Need To Rewild The Internet”, an essay by Maria Farrell and Robin Berjon published two days ago on Noema Magazine’s site. Came across it via the ever-excellent Today in Tabs.

An essay about improving the internet that kicks off with an Ursula K. Le Guin quote is always going to have me from the start.

Salient bolded lessons from ecologists that technologists should adopt:

  • shifting baselines are real
  • complexity is not the enemy, it’s the goal
  • diversity is resiliance

Also, they raise an extremely important but often-neglected point that standards development organizations (SDOs) are “increasingly under the control of a few companies; so what appear to be “voluntary” standards are often the business choices of the biggest firms.”

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Related reads:

See this Noema essay by Cory Doctorow.

Pls read “The Fediverse of Things”, a blog post by Terence Eden. Can’t remember who boosted this in to my Fedi timeline last week, but thank you whoever you are.

On the topic of infrastructure bottlenecks and maintenance: “The Cloud Under The Sea” by Josh Dzieza for The Verge. It’s about the undersea cables that form a large part of the internet’s infrastructure, told through the lens of a repair ship crew’s activities before and after the 9.1-scale earthquake that devastated Japan in 2011. Like they say in the rewilding article, redundancy !== diversity. Off the back of this article, I need to read “Rethinking Repair” by professor Steven Jackson.

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Mandatory interoperability, federated “social” accounts for infrastructure and public services, levying major search engines to publicly finance key internet infrastructure, user-enabled global privacy control for all… a girl can dream.

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“‘AI’ is pretty much just shorthand for mediocre”

Just read through “You sound like a bot” by Adi Robertson in the Verge. I hadn’t really put my finger on the right word for my feelings about AI until reading that article but that’s it: it feels very mediocre.

If you want to get a rough overview of how the average frontend engineer might feel about a JavaScript framework, ChatGPT is useful enough. If you’re willing to ignore the questionable origins of the training data in use, Midjourney can be useful for rapid image generation for an early storyboard.

But as of right now, the output always feels meh, “yeah ok”. Never really surprises you with a unique perspective, or an unexpected visual language. That vibe is only becoming stronger as AI developers continue to sand off the “rough” edges on their products.

Maybe that will change. As Robertson says, “Maybe the schism between artists and AI developers will resolve, and we’ll see more tools that amplify human idiosyncrasy instead of offering a lowest-common-denominator replacement for it.”

That’s not happening any time soon. One reason is that artists have been given about 1,000 reasons to distrust AI, and I think that it is only widespread artistic use and input that could actually lead to that sort of breakthrough.

Another reason: spewing mediocrity is a pretty strong sweet spot for AI. AI is useful as a summarizer so long as you take the response with a grain of salt and follow up on sources. Case in point: Elicit seems pretty cool! Listen to this ShopTalk Show episode with Maggie Appleton for more.

Anyways, maybe we’ll eventually get to the point where AI has that human “spark”, who knows. Maybe it’ll happen next month and I’ll eat my words. Until then, as most of the content we experience online becomes more grey and sludgy, the personal will become far more valuable.

In Anil Dash’s article “The Internet Is About to Get Weird Again” for Rolling Stone late last year, he says that “the human web, the one made by regular people, is resurgent”. He places a lot of emphasis on the breakdown of the content silos we’ve relied on for so many years, which definitely seems like the major catalyst for the shift. But AI’s growing mediocrity will be the force that drives it home and really makes the human web stick.

(Related side point: clearly I need to read Filterworld by Kyle Chayka.)

Edit 21 Feb 2024: Maybe I should eat my words sooner? OpenAI just came out with Sora. Which is impressive! But… IDK, it still feels meh somehow? Maybe it’s just because it’s still early days, we’ll see.

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Probably more than you ever wanted to know about this site

A while back, Manuel Moreale asked me to take part in People and Blogs, a “series where [he asks] interesting people to talk about themselves and their blogs”. After a very major delay on my part, I finally answered his questions.

If you want to find out more than you probably ever wanted to know about this site, that’s the place to look!

Read Manuel’s interview.

Also, I highly recommend subscribing to his RSS. I always love when one of his posts pops up in my feed reader, whether it’s a People and Blogs post or anything else.

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Dave Rupert’s animation-timeline example

See Dave Rupert’s post on scroll shadows with animation-timeline. Browser support isn’t quite there yet so it’s more of a progressive enhancement, but this is a great use case example.

He wrote that off the back of Bramus’s scroll-driven animation exploration, and wow. So many of those behaviors would have been useful on past projects…

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“Kill your personas”

Counterpoint to yesterday’s post: “Kill your personas: How persona spectrums champion real user needs” by Margaret Price at Microsoft.

A persona spectrum is not a fake person. It’s an articulation of a specific human motivation and the ways it’s shared across multiple groups. It shows how that motivation can change depending on context. Sometimes, a trait can be permanent, like someone who has been blind since birth. A person recovering from eye surgery might temporarily have limited or no vision. Another person might face this barrier in certain environments, like when dealing with screen glare out in the sun. How would your product adapt to this range of people and circumstances with similar needs?

I can get behind that!

Related, check out Microsoft’s Inclusive Design Toolkit. (Though I reeeeeally wish that were a webpage…)

Via Doug Belshaw’s “Temporarily Abled” article on Thought Shrapnel.

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GDS’s Accessibility Personas

If you’re a designer or engineer and have never dug in to accessibility personas or cognitive walkthroughs before, I’d recommend checking out GDS’s accessibility persona homepages and their accompanying blog post about how they use persona profiles to test accessibility. As of right now, their profiles include the following personas:

  • Claudia – a sight impaired screen magnifier user
  • Ashleigh – a severely sight impaired screenreader user
  • Ron – an older user with multiple conditions
  • Chris – a user with rheumatoid arthritis
  • Pawel – an autistic user
  • Simone – a dyslexic user
  • Saleem – a profoundly deaf user

It’s no substitute for testing with real users, but it’s a big step in the right direction if it’s not already a part of your design and engineering process.