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“When we simplify complex systems, we destroy them”

[Rewilding is] a fundamentally cheerful and workmanlike approach to what can seem insoluble problems. It doesn’t micromanage. It creates room for “ecological processes [which] foster complex and self-organizing ecosystems.” Rewilding puts into practice what every good manager knows: hire the best people you can, provide what they need to thrive, then get out of the way. It’s the opposite of command-and-control.

Worth reading: “We Need To Rewild The Internet”, an essay by Maria Farrell and Robin Berjon published two days ago on Noema Magazine’s site. Came across it via the ever-excellent Today in Tabs.

An essay about improving the internet that kicks off with an Ursula K. Le Guin quote is always going to have me from the start.

Salient bolded lessons from ecologists that technologists should adopt:

  • shifting baselines are real
  • complexity is not the enemy, it’s the goal
  • diversity is resiliance

Also, they raise an extremely important but often-neglected point that standards development organizations (SDOs) are “increasingly under the control of a few companies; so what appear to be “voluntary” standards are often the business choices of the biggest firms.”

***

Related reads:

See this Noema essay by Cory Doctorow.

Pls read “The Fediverse of Things”, a blog post by Terence Eden. Can’t remember who boosted this in to my Fedi timeline last week, but thank you whoever you are.

On the topic of infrastructure bottlenecks and maintenance: “The Cloud Under The Sea” by Josh Dzieza for The Verge. It’s about the undersea cables that form a large part of the internet’s infrastructure, told through the lens of a repair ship crew’s activities before and after the 9.1-scale earthquake that devastated Japan in 2011. Like they say in the rewilding article, redundancy !== diversity. Off the back of this article, I need to read “Rethinking Repair” by professor Steven Jackson.

***

Mandatory interoperability, federated “social” accounts for infrastructure and public services, levying major search engines to publicly finance key internet infrastructure, user-enabled global privacy control for all… a girl can dream.

Published

Failures, low moments

Came across this tweet from Marleigh Culver yesterday.

Wish people talked about project failures more often.

And it really struck a nerve. It’s why I’m mostly off Instagram. Though I love popping on every once in a while to see what good friends are up to, it’s too rosy in general. Twitter’s kind of the same, but with the added complication of often-unnecessary dunking when someone on purpose or accidentally shares a vulnerable moment.

We need more talk about low moments online in general, ideally, but it’s extremely hard. If it’s work related, it feels like overstepping a boundary (imaginary, or real like an NDA). Even when it isn’t work related, it can feel… messy? Messy’s not quite the right word, but something along those lines. Feelings and the way we perceive them can be so fleeting and of the moment, whereas sharing something online is just so permanent.

I’d like to get better about sharing the low moments. Someone who is excellent at sharing the good with the bad is Alice Bartlett, her Weaknotes are so worthwhile.

I’ve created the tag low moments to start collecting these posts in one place.

It was hard to know what to call the tag… “Failures” felt too harsh. I *absolutely* feel like a failure at times but want to avoid imposing that label on myself if I can avoid it. Who am I to say if something I’ve done constitutes a real failure? Maybe I can make that judgement in 10, 20 years down the line, but not in the moment. So “low moments” it is, for now.

Will try to start sharing more of these moments. And I’m fully expecting more with a baby coming soon! Gonna be a ride.

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Anddddd here we go

Let’s see… since we arrived in the US late on Monday, I’ve signed up for Instacart, GrubHub, Postmates, 1stdibs, and Nextdoor with my “spam” email account. This is an account I only use for things that I suspect might get sketchy with my data. I am filled with regret.

I’m suddenly getting a lot more spam. Even though I’m now living in California under the CCPA, at least one of these platforms—let’s be real, probably a few of them—seems to be disclosing my email address to other unrelated service providers.

Shame on me for signing up, I guess? I haven’t identified the culprit, but I’m going to give it a go. Will also delete a few of these accounts.

I’ve just had a look at deleting my Nextdoor account and of course you have to contact them to do it. Unfortunately 1stdibs, Postmates, and GrubHub are all the same, you have to contact support to close your account. WHY? It absolutely doesn’t have to be like this! Scummy.

This is one of the bits about living in the US that I’ve been most dreading. Whelp, here we go.


Edit at 6:09pm:

I’ve sent CCPA requests to nearly all of them to find out more about the disclosure of my information. I can’t send one to Postmates since I only got through the very first step of signup, just gave them my email address and then never added my phone number since I don’t have a US mobile number yet. According to their privacy policy as of today:

We do not currently have a reasonable method of verifying the identity of non-registered users to a reasonable degree of certainty, as we do not maintain enough personal information to enable us to verify non-registered users with sufficient certainty. Thus, we cannot honor the access or deletion requests of non-registered users at this time.

Bull. Shit. In my humble opinion. Something as simple as a “forgot password”–style link would surely do. If it’s good enough for verifying identity for a password reset, it’s good enough for this purpose.

IDK why this makes my blood boil, but it does.

Published

“I don’t think we know how to separate when we’re feeling pity and when we’re feeling inspiration.”

A short surfing with coffee. It’s getting quiet as clients and collaborators head off for the holidays, so I played inbox catch-up this morning

Issue 227 of Rachel Andrew’s CSS Layout News is full of excellent reading and listening related to accessible and inclusive design. The link I dug most in to was “Future Accessibility Guidelines—for People Who Can’t Wait to Read Them” by Alan Dalton. His article led me to Liz Jackson’s Interaction 2019 keynote “Empathy reifies disability stigmas”. Part way through, she recommends the book Pathological Altruism. Looks like a big read (and it’s not cheap!) but it seems very worthwhile.

From about 8min 28sec in to her talk:

Step two of the design thinking process is defining the problem — but because disabled people are rarely able to lead, it often becomes us that are defined as the problem rather than the problem being defined as the problem. It becomes about what we can or can’t do, rather than how something does or doesn’t work for us.

So you have our insights gleaned, we’re defined as the problem, and then designers enter this iterative process of ideation, prototyping, and testing which leads to the unacknowledged stick stepper design thinking or as I call it, design thanking.

Because we’re expected to be grateful for that which has been done for us.

Her talk is roughly 20 minutes long and well worth a watch.

Thanks to Sam for the CSS Layout News recommendation.

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Sharing a big, sensitive file with someone nearly 5,000 miles away

I needed to get a large, sensitive PDF from my mom who is roughly 5,000 miles away. I didn’t really want it sitting in either of our mailboxes or on a mail server somewhere, and it was probably too big for email. I decided to work with her to set up Beaker so that she could do a peer-to-peer transfer with me over Dat.

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Notes from MozFest 2019

This is super delayed! I typed up my rough notes right after MozFest finished in October but never pressed publish. Voila.

MozFest is 10 years old! This was their last year at Ravensbourne in London. Sad, but I’m excited to see where it heads next.

This is a haphazard brain-dump of everything I want to remember and follow up on, a lot of questions for future consideration and resources that I need to explore. See also Common Knowledge’s notes from MozFest written by Gemma Copeland.

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Notes from Redecentralize 2019

Been a busy few days with Redecentralize on Friday followed by MozFest over the weekend. Redecentralize was a one-day unconference at 4th Floor Studios in Whitechapel. The event was expertly organised by Ira Bolychevsky and her crack team.

It was a day of thought-provoking conversations and notebook scribbling. This is an attempt to decode the scribbles, make some follow-up plans, and to generally summarise the day from my perspective. There was a lot going on so I can’t cover it all, but I’m going to keep an eye out for other people’s notes via the Redecentralize newsletter.

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